about us

You will quickly learn that Dr. Knox is unrelenting in his pursuit to deliver the absolute best patient care. His curiosity and passion for learning and commitment to excellence feeds his desire to provide the newest, safest, and most cutting-edge treatments to patients. Regardless of Dr. Knox’s serious dedication to furthering education and teaching, he is also well known for his friendly and approachable bedside manners. Dr. Knox will always work with you to determine and develop a treatment plan that is best suited for your wants and needs. Although Dr. Knox has a busy reconstructive practice, he also runs an equally busy cosmetic practice for facial and hand rejuvenation in addition to breast and body contouring procedures.

Dr. Hatchell is the whole package marrying surgical skill and knowledge along with compassion, genuine patient concern, and kindness. She is a prolific researcher in areas of patient-reported outcomes and functional outcomes in reconstructive surgery. She currently serves as a Global Breast Surgery Specialty Lead for the ERAS Society, committed to optimizing operative efficiency and enhanced postoperative recovery. Dr. Hatchell is committed to providing only the best care to her patients. ‍ In addition to her reconstructive practice, Dr. Hatchell specializes in breast and body contouring procedures as well as gender reaffirming surgery. She believes in helping all her patients achieve the best possible versions of themselves.

Although she is little in size, Christine can be found assisting in administrative duties around the clinic, helping coordinate patient consultations or phoning patients for appointments. No matter how you come into contact with Christine, you will remember her soft and gentle presence. She completed her Bachelors in Nursing at the University of Calgary in 2017, and strives every day to provide the best care to her patients. She believes that patients deserve nothing less than a safe and comfortable environment, therefore she is always working to achieve this.

Cindy is the administrative assistant to Dr. Alexandra Hatchell. Cindy started her career in plastic surgery in Edmonton in 2015, and she has just recently moved to Calgary to join our team. Having worked extensively with breast cancer patients on their reconstructive journey has been one of the most rewarding parts of her job. Building relationships with each patient getting to know their individual needs, makes all the difference in their recovery and makes her job very full filling.

Cynthia is a face you may see often while you are at the clinic because she tends to wear many hats. Cynthia is our Clinic Manager, but also a nurse injector and surgical coordinator. Cynthia graduated from the University of Calgary with a Bachelor’s in Nursing in 2017, and worked in the Burns, Plastics, Head and Neck unit at Foothills Medical Center. She has been working with Dr Yeung and providing aesthetic treatments since 2017. Cynthia’s dedication to patient care and safety is always her top priority. She believes that proper patient education is the key to better patient outcomes.

Czarinah is Licensed Practical Nurse, and a  graduate of Bow Valley College in 2020. On the weekends, Czarinah is working on her business as a Certified Lash Technician. Beyond her nursing role, she has a unique interest in hair restoration and as well as medical aesthetics, where she can combine her medical expertise with aesthetic sensibilities to provide comprehensive care. Her journey occasionally takes her to the front desk to assist you with your next booking, or to the treatment room to provide you a relaxing and refreshing facial.

Erica has always loved plastic surgery and how it can positively impact someone’s life. She has experience as an Operating Room Registered Nurse at the Foothills Medical Centre. She graduated from the University of Calgary with a Bachelor’s in Nursing in 2018. Whether scrubbing for surgery, providing cosmetic injections, or booking surgeries she ensures to provide patients with the best care. She believes strongly in collaborating with the patient, family, and the healthcare team to achieve positive patient outcomes. She loves being able to work in an environment that inspires artistic creativity as well as utilizing nursing judgement.

Grace serves as the administrative assistant to Dr. Peter Mankowski, bringing a unique blend of enthusiasm and expertise to her role. She began her career in medical administration within the hospital operating room, where her fascination with plastic surgery began. With a deep appreciation for aesthetics and the medical field, Grace finds immense joy in helping patients express themselves and embrace their self-confidence. Grace is a fun-loving and passionate individual focused on building personal connections with patients and guiding them through every step of their journey—from initial appointments to post-operative care. Her warm approach ensures that each patient feels supported and valued, making their experience both comforting and empowering.

Jean's friendliness and natural humour will immediately welcome you into our space. Jean is a Licensed Practical Nurse and an integral part of our hair transplant team. Having worked as a Healthcare Aide and at the Tom Baker Cancer Centre, Jean is driven by her passion for helping others. Always eager to expand her knowledge, Jean is now also advancing her expertise in medical aesthetics, focusing on neuromodulators and hyaluronic acid (HA) fillers. With every step in her career, Jean’s focus remains on creating meaningful connections with patients and providing them with the highest quality care. She is thrilled to continue growing in the field of medical aesthetics and looks forward to helping people feel great in their own skin.

With over ten years of experience as a Medical Office Assistant (MOA) and a handful of years doubling as a clinic manager, Jenny has found her happy place as our Administrative and Human Resources Manager. From front-line connecting with our patients to back-end supporting our staff and clinic, her warm demeanor and keen understanding of both patient and employee needs create a nurturing yet impactful environment where everyone thrives.

Jho-Ann moved from Winnipeg to Calgary in late July 2022 and joined the art&fact family. She has over 12 years experience working as a medical office assistant (MOA) in Plastic Surgery, and is the MOA for Dr. Justin Yeung. She enjoys helping and providing patients with the highest level of care. She is an energetic and passionate individual who always wants to make everyone around her smile or laugh. She has a positive outlook in life and believes in doing things that help make you sparkle.

Bio coming soon!

Dr. Yeung is a firm believer in creating personalized treatment plans unique to each of his patients. Whether for a second opinion on a complex hand case or performing a cancer deformity reconstruction, he is widely respected by his colleagues and is often sought out for his ability to be meticulous and realistic. When he is not performing reconstructive surgery, Dr. Yeung enjoys taking time to navigate through a multitude of body contouring procedures with his patients following massive weight loss. He recognizes and instills in his team that all patients are unparalleled in their own surgical journey. Above all Dr. Yeung is deeply committed to helping you achieve your individual goals and feeling your best.

Mariya is our dedicated and personable front desk administrator, who had recently relocated to the beautiful city of Calgary. Her professional journey has led her to the world of hair restoration and aesthetics. She is trained in SMP or better known as Scalp Micropigmentation, and can help you acheive the density and hairline you once had. As the first point of contact for our patients, Mariya takes a lot pride in maintaining a welcoming and efficient front desk, where she can leverage her calm and helpful demeanor to ensure that every individual's experience is positive and memorable. When she's not at the front desk, she working away in the back helping patients achieve their hair goals.

Dr. Heyns is deeply committed to understanding the unique needs and goals of each patient, empowering them to feel confident and supported throughout their journey. With a reputation for her kindness and compassionate care, she fosters a warm, welcoming environment where every patient feels heard and valued. Fellowship-trained in both breast and aesthetic surgery as well as hand and wrist surgery, Dr. Heyns brings a wealth of expertise in reconstructive procedures. She also specializes in breast and body contouring, gender-affirming care, and facial aesthetics, ensuring personalized care for every individual.

Milica is our cheerful and energetic administrative assistant. Her positive and vibrant personality makes her hard to miss when you step through the door of art&fact. With a background in psychology, Milica understands the importance of empathy and connection required to build a meaningful patient experience. Alongside her administrative expertise, she has a passion for marketing, which she creatively incorporates into her work. Outside the office, Milica loves to explore new marketing trends while looking for fresh ideas to bring back to her role. Whether she’s coordinating appointments or brainstorming new ways to engage patients, her goal is simple: to make every interaction a positive one!

Norrie is a results driven individual who adores helping her patients achieve their goals. She began her career in dentistry, but then she decided to pursue her passion in medical aesthetics and Plastic Surgery. She has since been in the industry for more than ten years. Norrie thrives on addressing each patient’s unique concerns through an individualized treatment plan. Norrie is an experienced Medical Aesthetician trained on various modalities and treatments (even ones we do not offer at the clinic), and can therefore provide you with the most comprehensive approach to achieve your goals.

bio coming soon!

bio coming soon!

Over the past 10 years in the operating room and 6 years in aesthetic medicine, Sarah has found the perfect balance within her roles in nursing. Her attention to detail and gentle touch ensures that each patient feels comfortable and special. Aging is an inevitable and beautiful part of life, but with a focus on aging gracefully and positively, Sarah works towards creating the best version of you. Sarah’s mission work and experience overseas has provided her with life skills and experience, and she can’t wait to be part of your journey.